Before you start
Nothing. You can start right away.
Steps
Open "Media"
On a computer, Media is in the main menu. On a phone, tap "More" in the bottom bar, then Media. Only logins that can edit media see the upload button.
You should see: A page titled "Media" with an "Upload files" button at the top.
Open MediaTap "Upload files"
A window opens with a box for your files.
You should see: A window titled "Upload files" that says you can drag and drop files.
Choose your photos and videos
Drag files into the box, or tap "Upload a file" to pick them from your device. You can pick more than one at a time.
You should see: The files you chose are listed under "Selected Files". Tap the X next to a file to remove it from the list.
Tap "Upload"
Wait while each file finishes. Keep the window open until it closes on its own.
You should see: The window closes, and your files show up under "Recently added" on the Media page.
File types and sizes
| File types | Limit | |
|---|---|---|
| Photos | PNG, JPG, WebP or GIF | Up to 15 MB each. Large photos are resized for you. |
| Videos | MP4, MOV or WebM | Up to 200 MB and 2 minutes each |
After you upload
- Add a short note to each file so Autopilot knows when to use it. Here's how to describe a photo.
- Not sure what to upload? See what makes a good photo for posts.
- Wondering how Autopilot chooses? Read how Autopilot picks or makes an image.
What happens next
Your files stay in your library until you delete them. Autopilot looks through them each time it plans a post and attaches one only when it fits.
Want posts with no pictures at all? See how to turn images off for posts.
If something's not right
A file won't upload
Check the file type and size in the table above. Photos over 15 MB and videos over 200 MB or 2 minutes are turned away, and the message names the file. Pick a smaller one and try again. Plan room is covered in how many photos and videos each plan holds.
You see a message that you've reached the limit
Your plan is full for that kind of file. Your media is safe. See what to do when you hit a plan limit.
A post used a picture you didn't expect
Autopilot picks from everything in your library. See what to do when an image looks off.
Still stuck?
Email us what you were trying to do and what you saw. A person on the team will write back.
support@ampere-autopilot.com