Before you start
Nothing. You can start right away.
Fixes to try, in order
Read which limit is full
A message names the limit and says your work is safe. It has a "See plans" button that opens Billing. Or you see a box or a Pro badge on a button. The table below shows each one.
You should see: You know which limit you hit and that nothing was changed or lost.
Make room on Free
Remove one thing you no longer use, then try again. Drafts don't count toward the weekly post limit. For posts, you can also pick another week.
You should see: The add or save works again.
Move or save the post
If your week is full, move the post to another week or save it as a draft. See how to reschedule a post and how to save a post as a draft.
You should see: The post is saved, and the weekly count stays the same.
Open your scheduleTap "Upgrade to Pro" for more room
The button is on every box and lock. It opens Billing. If you see "Ask an account owner to upgrade this business to Pro." instead, only a billing admin can upgrade.
You should see: Billing opens with the Plans section ready.
Open Plans
Every Free limit and what it looks like
| Limit on Free | How much | What you see | Where |
|---|---|---|---|
| Scheduled posts | 3 a week, Monday to Sunday. Drafts don't count | A box that starts "This week:" with a count. A full week blocks the save with a message | Schedule |
| Automatic posts | 1 a week in Autopilot Mode, plus 2 you schedule | "Pick when Autopilot posts" over Post frequency and Posting days | Settings, Brand and content |
| Photos | 10 | A box called "More room for photos and videos", and a message when you add one too many | Media |
| Videos | 1 | The same box and message | Media |
| Products | 10 | A box near the limit. At the limit, "Add product" gets a Pro badge and opens what Pro adds | Products |
| Products from a photo | Pro only | A Pro badge on the photo option, and a page that explains it | Products |
| Training swipes | 100 | A box near the limit. At the limit, the swipe deck blurs and "Unlimited voice training" covers it | Brand Voice |
| Connected accounts | 1 | A box at the top. "Connect" on another account gets a Pro badge | Settings, Integrations |
| Chat | Message limits each minute, day and month | "You've reached today's chat limit. You can chat again tomorrow." Pro has more room | Chat |
Chat has its own rules. See chat limits on the Free plan. For photo and video room, read how many photos and videos each plan holds.
Settings that stay locked on Free
Some settings aren't a count. They're blurred on Free, with a card on top that has the feature's name, one sentence and an upgrade button. Your other settings still work.
| Card title | What it covers |
|---|---|
| Pick when Autopilot posts | Post frequency and Posting days |
| Fine-tune every post | Hashtags, emojis and a call to action |
| Give Autopilot more to work with | Holiday posts, AI images, designed graphics and Image realism |
| Tune how your posts sound | How playful posts sound and how long they run |
What happens next
- Pro posts up to 3 times a day and has unlimited voice training. See how to upgrade to Pro.
- Not ready to pay? Keep working on Free. The weekly post count starts fresh each Monday.
- Start by looking at how many posts each plan gets.
If something's not right
You upgraded, but a lock or box is still showing
Reload the page so Autopilot reads your new plan. If Billing still shows Free, see what to do when a payment is still processing.
You can't tap an upgrade button
Only billing admins can upgrade. Ask an account owner to upgrade this business to Pro. Here's how to upgrade to Pro.
You don't want to upgrade and need more room this week
Save the post as a draft or move it to another week. See how to save a post as a draft.
Still stuck?
Email us what you were trying to do and what you saw. A person on the team will write back.
support@ampere-autopilot.com