Before you start
What gets counted
| What | How it's counted | Free | Pro |
|---|---|---|---|
| Messages | Per minute, per day and per month | Smaller allowance | Larger allowance |
| Searching the web | Per day | A few a day | More a day |
| Looking up your website or importing a product | Per day | A few a day | More a day |
| Making photos and graphics | Per month | Part of Pro | Included, within a monthly allowance |
| Remembering facts | Not counted | Part of Pro | Included |
The per-minute count is yours alone. The day and month counts are shared by everyone on your business.
What you see when you reach a limit
A card appears in the chat that says "You've reached your chat limit". Under it is the reason and the reset date, such as "It resets soon. Your chat is safe." Your chat is safe.
- Too quick: "You're sending messages quickly. Wait a minute, then try again."
- Daily limit: "You've reached today's chat limit. You can chat again tomorrow."
- Monthly limit: "You've reached this month's chat limit. You can chat again next month."
See what's left
Ask Autopilot in chat, for example "What plan am I on?" It can tell you your plan, your trial status and how much chat and creating you have left. You can also read what you can ask Autopilot to do.
What happens next
- Wait for the reset. Your chat is waiting where you left it.
- Work on your schedule in the meantime. Swiping on Generate posts doesn't use chat.
- Want more room? Here's how to upgrade to Pro.
If something's not right
You reached the limit but need to finish a task now
Do it yourself on screen. Most jobs have a page, such as your schedule or Settings. For plan limits on posts, see what to do when you hit a plan limit.
A chat job says it's part of Pro
That job isn't included on Free. See what you can ask Autopilot to do for which jobs need Pro, or how to upgrade to Pro.
Chat says you're sending messages quickly
Wait a minute and send it again. See how to chat with Autopilot.
Still stuck?
Email us what you were trying to do and what you saw. A person on the team will write back.
support@ampere-autopilot.com