Before you start
Steps
Open "Settings"
On a computer, Settings is in the main menu. On a phone, tap "More" in the bottom bar, then Settings.
You should see: The Settings page with its tabs.
Open SettingsChoose "Brand and content"
Find the "Post style" group, below the tone and length controls.
You should see: Checkboxes for hashtags, emojis and a call to action.
Go straight to emojisTick or untick "Include emojis"
Ticked lets posts use emojis where they fit. Unticked keeps them out. It starts ticked, and the tab saves on its own.
You should see: The box changes and the setting saves a moment later.
What changes in a post
With emojis on
- Posts can use an emoji where it fits, such as a snowflake in a cold-snap special.
- Your swipes still guide how many. Skip emoji-heavy sample posts and you'll see fewer.
With emojis off
- No emojis in the post text, the title or the hashtags.
- Nothing in your swipes switches them back on.
Before, emojis on: a snowflake next to "Cold snap special. Furnace tune-ups this week." After, emojis off: the same line with no snowflake. The words stay the same and the emoji is gone.
When to turn them off
- Your customers expect a plain, professional tone.
- You keep deleting the same emoji from posts. Turning them off beats editing each one.
- Your voice style is one of the plain ones. See how to pick a voice style.
What happens next
- Set the rest of Post style: turning hashtags on or off and calls to action.
- If posts feel too playful overall, try tone and post length.
- Tell Autopilot when a post had too many emojis. See how to say why you skipped a post.
If something's not right
The checkbox is grayed out
Post style is a Pro setting. Here's how to upgrade to Pro. See what to do when you hit a plan limit for other locks on Free.
A scheduled post still has an emoji
That post was written before you changed the setting. Edit the text yourself. See how to edit a post.
Still stuck?
Email us what you were trying to do and what you saw. A person on the team will write back.
support@ampere-autopilot.com