Before you start
Steps
Swipe a sample post
Swipe right if you liked it or left if you didn't. Do this on the Brand Voice page, where the training deck lives.
You should see: A small chat bubble floats out from the side the card flew toward.
Open Brand voiceLook for the bubble marked "Why?"
The first time, a small "Why?" tag sits next to the bubble. The bubble stays for a few seconds, then floats away on its own. Hover or tab onto it and it waits for you.
You should see: Quick reasons appear under the bubble.
Tap the reasons that fit
After a skip you can pick "Too long", "Too salesy", "Not true", "Not our voice", "Too many emojis" or "Wrong topic". Tap as many as you like. Each tap saves as you go.
You should see: A tapped reason shows a check mark. The bubble stays open a little longer with each tap.
Tap the bubble to write a note
Tap the bubble itself. A box opens titled "What didn't work?" after a skip, or "What did you like?" after a like. Your reasons are already in it.
You should see: A box with a field called "Your note".
Type your note and tap "Save note"
Say it the way you would to a new hire. For example: too salesy, we'd never say limited time only. A note can run up to 500 characters.
You should see: A short confirmation says the note is saved, and the box closes.
Reasons after a like
After a right swipe, the bubble offers the good side instead: "Sounds like us", "Good length", "Great opener", "Good call to action", "Right amount of emojis" and "Right topic". A like with no reason still counts.
Reason or note?
| You want to say | Use |
|---|---|
| The post was a bit long | The reason chip |
| We never offer that service | A note, plus the reason for it |
| I'd never say that phrase | A note |
| The topic was fine, the wording wasn't | A note |
What happens next
- Keep swiping. See how to train your voice by swiping.
- Changed your mind about a swipe? See how to see and undo your training history.
- Save a standing rule such as never mention prices. See how to set rules for your posts.
If something's not right
The bubble disappeared before I could tap it
The bubble floats away after a few seconds. Swipe the next post and use that bubble. To change the earlier swipe itself, see how to see and undo your training history.
I got a message that my note or reason didn't save
Your swipe is safe. Tap the reason again or save the note again. If it keeps failing, see what to do when posts don't sound like you.
I can't swipe anymore
Free includes a set number of training swipes. See what to do when you hit a plan limit.
Still stuck?
Email us what you were trying to do and what you saw. A person on the team will write back.
support@ampere-autopilot.com