Before you start
Steps
Open "Plans" in Billing
Go to Settings, then the Billing tab, then the "Plans" section. Only billing admins see the Billing tab.
You should see: Three plan cards, with a "Monthly" and "Yearly" switch above them.
Open PlansTap "Yearly"
The "Yearly" side shows a "2 months free" badge. The Pro card now shows the yearly price and its commitment line. If you don't see the switch, yearly isn't on offer right now.
You should see: The button on the Pro card reads "Switch to yearly".
Tap "Switch to yearly"
Billing doesn't ask you to confirm. One tap makes the change, so tap it only when you're sure.
You should see: A message says "Plan updated." The yearly side of the Pro card now reads "Current plan".
Check "Recent invoices"
Your charges are listed here. Autopilot asks Stripe to prorate the change. Billing doesn't show the amount before you tap, so check the invoice afterward.
You should see: Your invoice is listed with its dates and amount.
Open Recent invoices
Which switches work
| You're on | Switching to | What happens |
|---|---|---|
| Monthly Pro | Yearly Pro | Applies right away. Yearly is $490 paid once for 12 months |
| Yearly Pro | Monthly Pro | Not allowed until the 12 months end |
| Founding Member | Either one | Not allowed. Email support@ampere-autopilot.com |
If you want monthly after a yearly plan
- Tap "Turn off renewal" on Billing. Pro stays on until your 12 months end. See how to cancel your subscription.
- After that date your account moves to Free. Nothing is deleted.
- Open Billing again, pick "Monthly" and upgrade. See how to upgrade to Pro.
What happens next
- Monthly Pro cancels anytime, effective at the end of the current period. Yearly Pro has no mid-year cancel, and you can turn off renewal anytime.
- Every paid plan has a 30-day money-back guarantee. See how to request a refund.
- Update the card that pays for it with how to update your card and find invoices.
If something's not right
You see a message that yearly Pro can't switch to monthly
That's the yearly commitment. Turn off renewal now and start monthly after your 12 months end. Here's how to cancel your subscription.
A message says Founding Member pricing can't be switched
Founding plans can't change to another plan. Email support@ampere-autopilot.com. See how Founding Member pricing works.
You switched, but Billing still shows the old plan
Reload Billing and check again. If it still looks wrong after a few minutes, see what to do when a payment is still processing.
Still stuck?
Email us what you were trying to do and what you saw. A person on the team will write back.
support@ampere-autopilot.com