Before you start
Steps
Open "Current plan" in Billing
Go to Settings, then the Billing tab. Only billing admins see it.
You should see: Your plan, its status and the date it renews.
Open Current planTap "Cancel subscription" or "Turn off renewal"
Monthly Pro shows "Cancel subscription". Yearly Pro shows "Turn off renewal". You can also tap "Downgrade to Free" on the Free plan card, which opens the same window. On a trial with no card, there's nothing to cancel.
You should see: A window titled "Cancel subscription?" or "Turn off renewal?" that says how long Pro stays on.
Read what happens next
The window lists what changes when Pro ends: Free limits come back and the watermark returns. Nothing is deleted. Canceling doesn't refund a payment.
You should see: Two buttons: "Keep subscription" or "Keep renewal on", and the cancel button.
Confirm with "Cancel subscription" or "Turn off renewal"
Tap the cancel button that matches your plan. To change your mind, tap "Keep subscription" or "Keep renewal on" instead. Nothing changes.
You should see: A message says "Subscription canceled." and "Pro stays on until" your end date. A "Cancels" badge with that date shows on your plan.
What happens when you cancel
| Monthly Pro | Yearly Pro | |
|---|---|---|
| Button | Cancel subscription | Turn off renewal |
| Pro stays on until | The end of the current period | The end of your 12 months |
| After that | Your account moves to Free | Your account moves to Free |
| Your data | Nothing is deleted | Nothing is deleted |
| Refund | None from canceling alone | None from canceling alone |
On Free you keep 1 automatic post a week plus 2 you approve, limited voice training, and the watermark comes back. See how many posts each plan gets.
If you change your mind
Before your end date, Billing shows "Resume subscription" on monthly Pro, or "Turn renewal back on" on yearly Pro. Tap it and you'll see "Subscription resumed." Pro keeps going as before.
What happens next
- Pro keeps working until the end date. Use it fully, and remove the watermark from posts until then.
- Think you were charged by mistake? Every paid plan has a 30-day money-back guarantee. See how to request a refund.
- Nothing is deleted. Come back anytime and pick a plan on Billing.
If something's not right
You don't see a cancel button
On a trial with no card, there's nothing to cancel. Your account moves to Free on its own. See how the Pro trial works.
A message says the subscription couldn't be canceled
Your plan is unchanged. Wait a moment and try again. If it keeps failing, email support@ampere-autopilot.com and see what to do when a payment is still processing.
You canceled, but you were still charged
Canceling stops the next renewal. It doesn't refund a payment already made. See how to request a refund.
Still stuck?
Email us what you were trying to do and what you saw. A person on the team will write back.
support@ampere-autopilot.com