Before you start
Steps
Open "Integrations" in Settings
Go to Settings and choose the Integrations tab. On a phone, tap "More" in the bottom bar, then Settings.
You should see: A "Social media" section with Facebook at the top, marked "Live".
Open IntegrationsFind the Facebook row
A connected Page shows a "Disconnect" button on the right. If the button is grey, your login may not be allowed to remove connections.
You should see: The Facebook row with a "Disconnect" button.
Tap "Disconnect"
Autopilot doesn't ask you to confirm, so tap it only when you mean it.
You should see: The button changes to "Connect". Facebook is no longer linked.
What disconnecting does
| What happens | |
|---|---|
| The connection | Autopilot removes it from your account. |
| Autopilot's saved access to your Page | It's deleted. To post again, you sign in to Facebook and connect again. |
| Posts already on your Page | Autopilot doesn't touch them. |
| Posts on your schedule | This step doesn't delete them. A post needs a connected Page to go out, so reconnect before the next one is due. |
If you want a different Page
Free connects 1 account at a time. Disconnect the Page you have, then follow how to connect your Facebook Page and choose the new one on the "Pick your Facebook page" screen.
Only want to pause posting for a while? Switch to Review Mode instead. Nothing new gets planned, and you keep your connection. See how to turn off Autopilot Mode.
What happens next
- Connect a Page again with how to connect your Facebook Page.
- Check what's still scheduled in how to read your schedule.
- Home reminds you with a Setup checklist step until a Page is linked. See how to use the setup checklist.
If something's not right
The Disconnect button is grey
Your login needs permission to remove connections. Ask the owner of the business to do it or to change your role. If Facebook itself dropped the link, see what to do when Facebook disconnects your Page.
Facebook still shows as connected after you tapped Disconnect
Reload Settings, then check the Integrations tab again. If it's still linked, try once more. See what to do when Facebook disconnects your Page.
A post didn't go out after you reconnected
Check the post on your schedule. See what to do when a post didn't go out.
Still stuck?
Email us what you were trying to do and what you saw. A person on the team will write back.
support@ampere-autopilot.com