The short version
- A local IT company sells peace of mind. Your page should show a real van, a real person and a number that gets answered.
- Warn people about the scam or the update before it hits their office, in words they can follow.
- Photos of tidy cabling and a happy front desk do more than a stock image of a padlock.
- 3 posts a week is enough: one warning or tip, one job, one person.
The office manager's printer stopped working, the Wi-Fi is down and nobody remembers who set it up. They open Facebook to find a local company, and your last post says it's still the summer you moved offices. These IT services social media post ideas fix that.
You already explain things in plain words every day on the phone. Posts are the same thing, written down once and shared with everyone. Here are 16, grouped by what a small shop does.
What IT services social media post ideas should do
- Show that someone local picks up the phone.
- Translate one tech problem into plain words.
- Use real photos from jobs: racks, desks, boxes, vans.
- Never name a client or show their screens without asking.
If your page is quiet, start with what to post on your business Facebook Page. Security-focused shops can also borrow from our cybersecurity post ideas.
Heads-up posts for small offices
Small offices don't have an IT department. A friendly warning from you before things break is the best advertising you'll write.
Scam email this week
Heads up, [town]: a fake invoice email is going around. The sender looks like a real vendor, but the link goes elsewhere. If you're not sure, don't click. Call us and we'll look at it for you.
Photo: A phone showing an email, with the address hidden.
Update waiting for you
If your computer has been asking to restart for a week, today is the day. Updates close holes that bad actors look for. Save your work, restart, and go get coffee.
Photo: A laptop with an update prompt, staged.
When did you last test your backup
Quick question for the front office: do you know your backup works? Having one and restoring from one are two different things. We'll test yours for free this month. Message us.
Photo: An external drive on a desk.
Old computer, new risk
That PC under the desk that still runs the label printer? It may no longer get updates. We can move the job to something new and keep your files. Ask us before it quits.
Photo: An old tower covered in dust.
Show the work on site
Tidy work is the best proof. A photo of a clean rack says you care about details.
Before and after wiring
Same closet, two days apart. We labeled every cable and moved the rest off the floor. Next time something breaks, whoever walks in will know where to look.
Photo: A cabinet before and after, same angle.
New office, up and running
Moved a [type of business] into a new space this weekend. By Monday morning phones, Wi-Fi and printers were ready. Congratulations on the new spot, [business name].
Photo: A tidy new desk with phones and monitors.
In the van
What's in our van: spare routers, cables, a labeler and a lot of coffee. If your office has a mystery blinking light, we've got a part for it.
Photo: An open van with the shelves visible.
Same-day fix
A call at 8:15 this morning, a visit by 10, and a printer that works by lunch. Not every fix is that quick, but we try. Need a hand? Call [phone].
Photo: A technician at a desk with a printer.
Plain-English explainers
What is the cloud
Someone asked us this week what "the cloud" actually means. Short answer: your files live on someone else's computers that stay on all the time. Longer answer is in the comments. Ask us anything.
Photo: A hand-drawn diagram on a notepad.
Password manager
If you reuse the same password in 5 places, it's time for a password manager. It remembers them so you don't have to. We can set it up for your whole office in an afternoon.
Photo: A phone with a password manager icon, nothing readable.
Wi-Fi in a small building
Dead spot in the back room? Moving the router usually doesn't fix it. Adding one more access point often does. We'll walk the building and tell you.
Photo: A wall-mounted access point.
Ask the tech
Leave a tech question in the comments and we'll answer it in plain words on Friday. No question is too basic. Last week's was about why the keyboard types the wrong letters.
Photo: A tech at a keyboard, laughing.
Your techs and your town
Meet the tech
Meet [name]. [He/She/They] fixed a dead server at [business type] last week and drove back with doughnuts. If a tech from [company] shows up at your door, it might be [name].
Photo: A tech at work, not posed.
Local client thanks
Thanks to [business name], who've been with us since [year]. We keep their computers running and they keep our [lunch/coffee/haircuts] running. Come see them on [street].
Photo: The client's storefront, with their OK.
We're hiring a tech
We're hiring a help desk tech in [town]. Training provided. If you like fixing things and explaining them kindly, message us.
Photo: A bench with parts and a screwdriver set.
Free talk for local business
Join us at [venue] on [date] for a free 30-minute talk on keeping a small office safe online. Bring your questions and a coworker. Coffee's on us.
Photo: The room set up with chairs.
A simple week of IT shop posts
Pick 3 a week. Holiday post ideas can fill the gaps around office closures.
3 posts a week
- MonHeads-up or tipA scam, an update or a habit.
- WedA jobA clean install, move or fix.
- FriA personA tech, a client or the van.
What an IT page shouldn't look like
Do
- Use words an office manager would use.
- Post a phone number people can find at 8am.
- Show your van, your bench or your team.
- Warn people before the thing breaks.
Don't
- Fill posts with acronyms.
- Scare people with worst-case stories.
- Show a client's network or logins.
- Promise a fix time you can't hit.